Returns & refunds

Contact BuyExpress support before returning an item. The applicable return location will be arranged directly with the customer.

Contact info@buyexpress.co.za or WhatsApp +27 79 860 8755 before returning anything. Do not send goods without receiving the correct return instructions for that order.

Final cancellation, faulty-goods and refund periods will respect applicable consumer law. Hygiene-sensitive and customised products may have lawful restrictions, which will be shown before purchase.